FAQ's

Surfing through our site, will answer most of your questions. If you have not found exactly what you are looking for, you will probably find the answers to your questions here. 

Q. How can I book a tour to India? Is there a list of tours I can choose from? 
Q. What if I do not like any of the tours listed on the site? Can Top Travel & Tours tailor-make a tour for me? 
Q. Is the company really reliable? What is the profile of the company? 
Q. How many offices does Top Travel & Tours have in India? 
Q. How do we settle the payment? Is there an advance deposit required? 
Q. Is the information I give on the net safe? 
Q. Does Top Travel & Tours provide reliable information? 
Q. Where can I apply for an Indian Visa? 
Q. Are there any India Tourist Offices near my home? 
Q. Can I book only the accommodation since I am coming on business? 
Q. Where on the site can I find 'Travel Tips'? 
Q. How about General Information on India? 

Q. How can I book a tour to India? Is there a list of tours I can choose from?
A. First we recommend that you go through our various tour packages on this site. We have been selling very successfully since a very long time. The tours are classified like Cultural, Adventure, Religious, Wildlife, Pilgrimage etc. and you can buy them on as it is basis. If however you feel that these tours need to be fine-tuned to coincide with your flight schedule, and if you need to add or reduce a night in any city, then you can send us your request and our travel experts will get back to you shortly with necessary changes and the amended tour cost. 

Q. What if I do not like any of the tours listed on the site? Can Top Travel & Tours tailor-make a tour for me? 
A. Yes, Top Travel & Tours can tailor make your tour as per your desires & requirements. You can advise us the cities you wish to visit. You will also have to inform us some other factors like duration, number of people traveling together and choice of hotels you prefer. As soon as we have these details from your end, we will design a tour especially for you and get back immediately. These details serve as an outline for our Travel experts, who are working here round-the-clock to tailor make your tour. 

Q. Is the company really reliable? What is the profile of the company? 
A. We suggest you check our profile by clicking on 'ABOUT US' to know more about us. Being the No.-1 Destination Management Company in India, we at Top Travel & Tours have been looking after travelers from the world over since more than 25 years. Major tour operators selling India in Europe, USA, Canada, South America, Middle East, South Africa, Far East, South East Asia, Australia & New Zealand etc. are working with us for our excellent support in terms of competitive rates, efficient handling and product knowledge. We have been awarded various prestigious awards by Department of Tourism, Government of India. 

Q. How many offices does Top Travel & Tours have in India?
A. Head Office in Delhi, Corporate & Marketing Office in Gurgaon, Top Travel & Tours has a wide network of professionally managed offices all over India and in Nepal, Bhutan, Sri Lanka & Maldives. We also have our branch office in Bodhgaya & Varanasi. In all the small and remote locations where Top Travel & Tours does not have a branch of its own, an associate agent or sub- agent renders the services. A network of more than 52 such agents & sub- agents is also a part of our network. 

Q. How do we settle the payment? Is there an advance deposit required?
A.
 We insist on a nominal deposit of 10% of the total tour cost (if the condition differs, we will inform you accordingly) to be sent to us as soon as the itinerary and the price have been finalized. This is an authorization for us to go ahead with the reservations. A lot of times we need to shell out money to block rooms in small hotels which do not entertain travel agents, to buy train tickets or domestic air tickets, to pay for reserving berth in trains like Palace on Wheels, Royal Rajasthan on Wheels etc. Hence we insist on a token amount. The balance however has to be settled one month prior to your arrival in India. The money can be paid by the payment gateway on the site, or through credit card, through a wire transfer to our bank account etc.

Q. Is the information I give on the net safe? 
A. Any correspondence exchanged between you and Top Travel & Tours will be kept confidential and not outsourced to any third party under any circumstances. The credit card details you provide are safe since our Payment Gateway is approved. Moreover your profile (name, Email ID, address, Telephone number) will be used only to communicate with you in regards to the services you are buying or availing. At no time will this profile be misused. 

Q. Does Top Travel & Tours provide reliable information?
A. The information provided on the site is true and reliable to the best of our knowledge. Moreover various Tourism Boards have been helpful in getting us the required information and we at Top Travel & Tours are very thankful to them for their cooperation. Some of the content has been acquired from official sites of Govt. of India Tourist Office, M.P Tourism, Himachal Tourism, Karnataka Tourism, Tamil Nadu Tourism, Maharashtra Tourism, Rajasthan Tourism, Kerala Tourism with prior approval. A lot of general information on INDIA has also been sourced from brochures of Govt. of India Tourist Office. Therefore we feel that the information given on the site is very authentic. 

Q. Where can I apply for an Indian Visa?
A. You are requested to get in touch with the nearest Indian Embassy / Commission who will appraise you with the other formalities required. Kindly check the list. 

Q. Are there any India Tourist Offices near my home? 
A. The Government of India Tourist Offices are located all over the world. For any information that you may require pertaining to India as a destination, you may get in touch with them for any queries you have prior to booking your holiday with us. 

Q. Can I book only the accommodation since I am coming on business?
A. If you are only looking at accommodation options and not a full fledged tour or a holiday, then you may click on 'Hotel in India' and you can choose the hotel you would like to stay at and just send us an e-mail & we would send you the rates for the same. If you feel that the hotel or the accommodation you want are not listed on the site, then simply send us a mail at topindia@vsnl.net or toptrav@vsnl.com and we will be more than happy to get back to you at once with relevant details.

Q. Where on the site can I find 'Travel Tips'?
A. On our homepage you can find TRAVEL TIPS. The TRAVEL TIPS are for your guidance only and offered to you only as a recommendation. 

Q. How about General Information on India?
A. Plenty of information is covered under TRAVEL TIPS on our homepage. This includes city content, general information, weather, fairs & festivals, shopping, etc. If some information you want is still missing then do give us your feedback so that we can try and include it in our database. 
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